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Shipping Information

True North International ships products worldwide using Canada Post services.

Delivery Times & Costs

We charge a flat fee for every order and we offer a FREE DELIVERY for all orders above CA$525.

Canada & USA:  7 - 14 days delivery time. Cost: CA$20 (Canada) / CA$30 (USA).

Europe: 7 - 21 days delivery time. Cost: CA$35.

Australia & New Zealand: 7 - 21 days delivery time. Cost: CA$75.

Costa Rica : 7 - 21 delivery time. Cost: CA$55.

All other countries: up to 25 days for delivery. Cost: CA$70.

Order Tracking

After your order is dispatched, you will receive a tracking number by e-mail. You can use it to track your parcel at www.canadapost.com.

Delivery Insurance

To guarantee your delivery, you will have the option to purchase a delivery option with insurance (cost of extra CA$15). We'll resend your order free of charge if it goes missing in the post.

If you choose the ‘Guaranteed Delivery Insurance', we guarantee your parcel in the event of it not arriving to you. We will reship your parcel to the original address, provided that we do not receive online confirmation of the delivery of your parcel from the mail service.

Delivery Issues

If you have any questions regarding delivery, please contact us and we'll be happy to help.