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Returns Policy

All of us at True North International genuinely care for our customers and insist that the quality of all our seeds and level of customer service are of the highest standards – we want you to enjoy shopping with us.

However, we are only human and very occasionally things do go wrong, but please rest assured, we will always do our very best to make things right.

If you have any concerns or problems with your seeds, please return the packet to us for replacement or refund, telling us what the problem is.

Returning the packet will enable us to trace the batch from which it was packed, and thoroughly investigate any quality control issues.

Your refund will be processed within 10 working days upon receipt of your returned product(s).